Privacy policy.

Who we are

Our website address is https://www.strategiccx.com. Strategic CX, LLC is a banking infrastructure and financial technology advisory firm. For any privacy-related questions, contact us at contact@strategiccx.com.

What personal data we collect and why

We collect personal data only when you voluntarily provide it to us. This includes:

• Contact formWhen you submit our contact form, we collect your name, email address, company name, and message. This information is used solely to respond to your inquiry.
• EmailIf you contact us directly by email, we retain that correspondence to provide you with a response and for internal records.

We do not collect sensitive personal data, financial information, or data from minors.

Cookies

We use Google Analytics to understand how visitors use our website, such as which pages are viewed, how long visits last, and how visitors arrived. Google Analytics sets cookies and collects information such as your browser and device type, approximate location, and pages visited. We use this information only in aggregate to improve our website, and we do not use advertising cookies. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on or by blocking cookies in your browser settings.

We also use Google reCAPTCHA v3 on our contact form to protect against spam and abuse. reCAPTCHA may set cookies and collect information about your browser and usage patterns as part of its bot-detection process. This is governed by the Google Privacy Policy and Terms of Service.

How we use your information

Information you submit through our contact form is used exclusively to respond to your inquiry and facilitate a potential business relationship. We do not sell, rent, or share your personal data with third parties for marketing purposes.

Third-party services

We use the following third-party services that may process your data:

• ResendWe use Resend to deliver emails submitted through our contact form. Your name, email, company, and message are transmitted to Resend for delivery purposes. See their privacy policy.
• Google AnalyticsUsed to measure website traffic and usage. Google processes usage data and cookie identifiers on our behalf. See how Google uses data from sites that use its services.
• Google reCAPTCHA v3Used to protect our contact form from spam. See Google's privacy policy.
• VercelOur website is hosted on Vercel, which may collect standard server access logs including IP addresses. See their privacy policy.

Data retention

Contact form submissions are retained only as long as necessary to respond to your inquiry and for legitimate business record-keeping purposes. We do not store your personal data in any internal database beyond email correspondence.

Your rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or request deletion of information we hold about you. To exercise any of these rights, please contact us at contact@strategiccx.com.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be reflected on this page with an updated date at the top. We encourage you to review this page periodically.

Contact us

If you have any questions about this privacy policy or how we handle your data, please reach out at contact@strategiccx.com.